Your computer must meet the following minimum technical requirements:
PC with Microsoft Windows 7.0 or higher Operating System, or an Apple computer with OS 10.10 or higher.
2 GB of RAM or more installed on the computer.
Dual core processor with a speed greater than or equal to 1.8GHZ.
Active and up-to-date virus protection.
A broadband connection with a cable or DSL Internet Service Provider with a minimum upload and download speed of 1.3 Mbps.
NOTE: For call quality assurance, we require that you maintain a wired (Ethernet) connection to your modem. We cannot support dial-up, wireless, satellite, or cellular (including 3G, 4G, or LTE) internet connections.
As a remote agent, you must use the same computer for all work-related activities. We cannot support multiple computers. Additionally, you are responsible for maintaining your own computer.